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CRTC delays decision on Telus’s request to add a fee for paying by credit card

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Canada’s telecommunications regulator has postponed a decision to allow Telus to pass on credit card processing fees to its customers.

In a letter sent Thursday, the Radio, Television and Telecommunications Commission of Canada said by Dec. 6 whether Telus Corp. could add a 1.5% processing fee to the bills of customers paying by credit card. He said it may be necessary to decide on

Telus first filed with the Telecommunications Commission on August 8 and included charges in the fall. A standard estimate for a response from the Commission was 45 days, or 22 September 2022.

Telus’ surcharge is intended to “cover the processing costs of credit card payments,” Telus said in its application to the commission. In his August statement to The Canadian Press, Telus said the average cost per customer per month would be about $2.

A theoretical customer in Alberta with a mobile phone bill of $100 would have a bill of $106.66. So, on the base fare of $100, he has $5 GST, plus the new fare, he has a surcharge of $1.58, plus an additional 8 cents of GST. at an additional charge.

Fees can be avoided by choosing another payment option such as debit or one-time bank payment. It does not apply to customers of Quebec or his Koodo subsidiary of his Telus.

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